Freshsales
Freshsales CRM is an intuitive platform for small to medium-sized businesses, offering features like lead management, a visual sales pipeline, email and phone integration, and task automation. It includes customizable reports, sales analytics, and AI-powered insights for better decision-making. With a mobile app for on-the-go access, Freshsales is user-friendly and affordable, with a free plan and paid options for more advanced features.
Pros
- Easy to use and affordable.
- Automation and AI-powered insights.
- Mobile access and third-party integrations.
Cons
- Limited customization in lower tiers.
- Basic reporting in lower plans.
- Advanced features locked behind paid plans.
Reviews
Adam Clark
This CRM is a useful starting tool for small businesses, especially those just beginning to grow their database. It worked well for me at a small startup, and the knowledge base management is intuitive. However, the layout isn’t very user-friendly, and some features can be difficult to navigate. It may not be the best fit for scaling, forecasting, or managing a sales pipeline.
Amelia Carter
Freshsales is easy to use and focuses on essential features, but it has limitations. Social media integrations are limited to Facebook and Instagram, and lead-gen forms offer minimal styling options. Additionally, it lacks advanced reporting features, which may be a drawback for businesses needing detailed analytics.
