Zoho CRM
Zoho is an affordable and highly customizable CRM solution, perfect for small to medium-sized businesses. It integrates well with a wide range of third-party tools, making it versatile for different business needs. While it offers great functionality, some users may find its interface less intuitive compared to other CRMs.
Pros
- Affordable and offers great value for its features
- Highly customizable with robust automation tools
- Strong integration with third-party apps
Cons
- Learning curve for new users due to its wide feature set
- Limited reporting capabilities compared to competitors
- Customer support can be slow, especially for lower-tier plans
Reviews
Laura Mitchell
Zoho CRM is a useful platform for consolidating all our company’s digital contracts, removing the need for paper and keeping customer information in one system. However, some settings are hard to find, and certain automations lack clear instructions. Additionally, the design feels less modern compared to other platforms.
Olivia Reed
Zoho CRM has been great for managing customer relationships. The platform is intuitive and customizable, making it easy to track leads and automate follow-ups. However, the reporting features could be more streamlined—creating detailed reports can be a bit tricky.
