Best CRM Software
Zoho CRM

Zoho CRM

Zoho is an affordable and highly customizable CRM solution, perfect for small to medium-sized businesses. It integrates well with a wide range of third-party tools, making it versatile for different business needs. While it offers great functionality, some users may find its interface less intuitive compared to other CRMs.

Pros

  • Affordable and offers great value for its features
  • Highly customizable with robust automation tools​
  • Strong integration with third-party apps

Cons

  • Learning curve for new users due to its wide feature set
  • Limited reporting capabilities compared to competitors​
  • Customer support can be slow, especially for lower-tier plans​

Reviews

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Rated 4.0 out of 5
4.0 out of 5 stars (based on 3 reviews)
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Adam Kings

Rated 4.0 out of 5
December 4, 2024

Customization options let you tailor the software precisely to your needs. The interface is clean and user-friendly, and the responsive customer support adds to the positive experience. However, mastering the software can be time-consuming, and the mail import feature often turns off automatically, requiring manual reactivation.

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Adam Kings

Laura Mitchell

Rated 4.0 out of 5
November 19, 2024

Zoho CRM is a useful platform for consolidating all our company’s digital contracts, removing the need for paper and keeping customer information in one system. However, some settings are hard to find, and certain automations lack clear instructions. Additionally, the design feels less modern compared to other platforms.

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Laura Mitchell

Olivia Reed

Rated 4.0 out of 5
November 11, 2024

Zoho CRM has been great for managing customer relationships. The platform is intuitive and customizable, making it easy to track leads and automate follow-ups. However, the reporting features could be more streamlined—creating detailed reports can be a bit tricky.

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Olivia Reed

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